New Year’s resolutions?

Do you have any New Year’s resolutions made? Lose weight, be more active, balance work/life? Things like that? Great, good for you and we hope you’ll accomplish them all.

Any point where you stop and review what you are doing and re-check your priorities is good. At your office, you should do the same. Take stock of what is on your plate, what is not moving forward and why not. I keep this easy spreadsheet that lists the topics/projects that need to be done. I have a column for what the result needs to be, a column for the status, a column for the obvious next step I should take and most importantly a column for why I am not taking that step,

That last column is crucial. You need to be aware of why it is that you don’t move the project forward. Often it has to do with fears for reactions from others, or resistance that you anticipate. Well here is the thing, unless you move, nothing moves and the project will continue to be stalled and you will continue to have to think about it and have it contribute to your workload and worries.

My recommendation is to make that list, review the columns and develop at least three strategies to take that next step. You’ll be glad you did!

Building a company is a bit like raising a family

Without being paternalistic, there is a similarity between raising your children and getting your employees to buy into your goals and philosophy and work with you in the way you want to run your company.

Like your children, your employees will all have their own personality and ambitions, behaviors and attitudes but to successfully form either a team or a family, you need some shared values that all buy into. If you can have your children buy into the fact their brains need enough rest to become successful, you won’t have to police the bedtime day to day. If you have them buy into what is right and wrong in this world, you won’t have to trace their internet behavior as much.

In a similar way you need to ensure that employees buy into the company’s goals values and culture.

Inspiration motivation quotation Success does not going to you, you go to it  and cup of coffee

Inspiration motivation quotation Success does not going to you, you go to it and cup of coffee

Not all buying into the company’s belief system and culture means that some won’t  cooperate as successful as you would like and you will have to correct, adjust, intervene and change the behavior before it causes confusion with the others. We are not talking about all employees drinking the proverbial “kool aid” but rather all employees understanding clearly what the goals of the company are and in what way you want to achieve them. Everyone is responsible for their part in making it happen and you can’t work with someone who either does not buy into it or is confused about it.

It starts with recruitment. Focus in your recruitment efforts on finding out if your prospects would be able to buy into your company’s culture. Yes you do want diversity of thought to take the opportunities provided by critical and creative thinking but you need to balance it with uprooting the basics of the organization.

Think of a clear example in a company that produces organic food. Yes the non organic food will be cheaper and easier to produce and market but that’s not who you are as a company and if you have employees not buying into putting in the extra efforts to produce and market organic food, you need to change them out for those that can fully support the companies philosophy.

If it is your company’s culture to look forward, share information and report mistakes as soon as possible to learn from it and correct it speedily, you can’t have some that won’t share information or point fingers to apportion blame. That is counter to what you try to achieve and they should either change their attitude or their career choice.

To create and maintain this strong company culture and keep the focus on the companies goals, you need to over communicate it. Not just the occasional newsletter or email but really connecting with people to inspire them to do the same with the groups they are responsible for. You will need to hold people accountable for the steps they take that are not in line with the company’s culture. These things do not have a direct correlation with commercial success. One of your key sales people may not have the right approach in how you want your clientele to know your company and so even if she or he is a great sales person, you may need to change them for someone who is equally capable but works in the way you want to run the company.

Building this accountability in from day one will serve your company well over the years and when executed well can survive scaling of the company to huge sizes.

Innovation and your rear view mirror

Don’t we all aspire to be innovators and get our companies to develop the next Tesla or Iphone. The truth is that we have to work quite hard to make innovation happen. See our earlier article about that HERE.

One of the behaviors I have seen frequently is that the new leader storms into the group, throws out all that is working or broken now and starts on a path to radical change of all processes and products. One of the problems with this approach is that you may make the same mistakes all over again as you have done in the past. You often hear that you need to know where you are coming from to be able to move where you want to go. Similarly a good driver, can only be safe and successful when they check the rear view mirror regularly.

Being held back by the past may be frustrating but learning from the past may speed up the change you are looking for.

The balance between your forward looking innovation and the look in the rear view mirror maybe found by ensuring you know what you are talking about, you understand why the processes and products are in place the way they are. If you don’t know and your team doesn’t know, it is probably urgent time for review.

Once you have made sure you know where you are coming from, you have a basis to spark the  creativity in the team and, after thorough review, test it and implement it. Here is the difference between creativity and innovation; creativity is developing something new, innovation is implementing something new. You can have creativity without ever getting to innovation, you cannot have innovation when there is no creativity.

Innovation does not have to be a brand new product, it can be a new process or a new way of handling customer service. With the innovation, the implementation of that great creative idea, the view in the rear view mirror is also still relevant and necessary.

You want to be a careful driver in your car, so do the same when working on creative change that will lead to innovation and prevent crashes. Use the rear view mirror but not too much or you’ll loose your way and may get to an unexpected stop.